Frequently Asked Questions
Find answers to common questions about our products, ordering, shipping, and more.
Home
/
FAQ
Products & Materials
What is WPC and why should I choose it?
What is the difference between WPC Classic and Fluted Wall Panels?
Are WPC panels suitable for outdoor use?
What are the benefits of PVC Marble Sheets?
How do acoustic panels help with sound?
Can I request material samples before ordering?
Installation & Care
How are WPC panels installed?
Can WPC panels be cut to size?
What surface preparation is needed before installation?
How do I clean and maintain WPC products?
How do I install PVC Marble Sheets?
Are your products suitable for DIY installation?
Ordering & Pricing
How do I place an order?
Do you offer bulk or trade discounts?
What payment methods do you accept?
Can I get a quote for my project?
Is there a minimum order quantity?
What is the difference between unit and container pricing?
Shipping & Pickup
Do you offer shipping or delivery?
Where can I pick up my order?
Can you deliver to my location?
Do you ship internationally?
What if my order arrives damaged?
How should I store panels before installation?
Sustainability & Environment
Are your products eco-friendly?
Can WPC products be recycled?
How long do WPC products last compared to wood?
Do your products contain harmful chemicals?
General Questions
Do you provide installation services?
What is your return policy?
Do you offer a warranty?
How can I contact customer support?
Do you have a showroom?
Can I use your products for commercial projects?
Still Have Questions?
Our team is here to help! Contact us and we will get back to you within 24 hours.
Contact Support