Surface Depot
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Accessibility Statement

Last updated: April 13, 2026

Our Commitment to Accessibility

Surface Depot is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Surface Depot strives to conform to WCAG 2.1 Level AA standards.

Accessibility Measures

Surface Depot takes the following measures to ensure accessibility:

Include accessibility as part of our mission statement
Provide continual accessibility training for our staff
Assign clear accessibility goals and responsibilities
Employ formal accessibility quality assurance methods
Include people with disabilities in our design personas

Technical Specifications

Accessibility of Surface Depot relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Surface Depot, there may be some limitations. Below is a description of known limitations and potential solutions:

Product Images

Some product images may not have complete alternative text descriptions. We are actively working to add detailed descriptions to all product imagery. If you need information about a specific product, please contact us directly.

Feedback

We welcome your feedback on the accessibility of Surface Depot. Please let us know if you encounter accessibility barriers:

We try to respond to accessibility feedback within 3 business days.

Assessment Approach

Surface Depot assessed the accessibility of this website through self-evaluation and third-party audit tools. We continuously monitor our website for accessibility issues and work to resolve them promptly.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate the issue by contacting the business owner directly at orders@surface-depot.com with the subject line "Accessibility Escalation." We are committed to resolving all accessibility issues in a timely manner.